Return Policy

Return and Refund Policy

Last updated: September 13, 2022

Thank you for shopping at Ascent Urban Recyclers.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ASCENT URBAN RECYCLERS PRIVATE LIMITED, 47, DEVASHTHANAPURAM, VELLODE VIA, KANAGAPURAM, Erode, Tamil Nadu, 638112.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Ascent Urban Recyclers, accessible from

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email:

  • By phone number: +91 9791111311

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 10 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Erode, Tamil Nadu, 638112

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email:

  • By phone number: +91 9791111311

Our Aim

Our Aim is to be the World's most Environmentally Influential electronics recycling company. Cur cutting-edge technologies have allowed us to revolutionize the landscape of modern recycling. Our experienced team of visionaries and professionals provide innovative, dream-to-reality solutions.

What Makes Us Unique?


We use our expertise to help shape a simple, transparent and responsive waste management solution for your business. Reporting and developing strategy to aid efficiency driven results. We will work with you to develop and implement the right strategy for your business, but we do not just stop there. We will report, review and improve on the strategy to ensure you continuously achieve the best results.


Being Waste Experts, our experience in regulations ensures that all the latest government and environmental guidance is implemented and followed. We ensure your business remains fully appraised of all industry changes and we guide you through any variations required.


We collect electrical and electronic equipment from over 20 cities in India. Using our reverse logistics ensures we provide an excellent service.


We treat all types of electrical and Electronic equipment including fridges, lighting, and IT. If you need to keep your waste safe, we also hire and sell WEEE storage containers. We have a choice of containers for use both indoors and outdoors to suit your needs.

Why Customer Choose Us?

✅ Completely certified and responsive e-recycling processes

✅ Reliable service supported by a proven track record in the e-recycling industry

✅ Certifications and guarantees that products are physically destroyed

✅ Compliance with legal regulations for e-waste and IT disposition 

✅ Inventory tracking and reporting

✅ Your reputation is protected

    • ISO 14001:2015

      for Environment Management System

    • ISO 9001:2015

      for Quality Management System

    • ISO 45001:2018

      for Occupation Health and Safety Management System

    • Certified for e-Waste Management

    1 of 4
    • Speak to an Expert

      Call Our expert team today & discuss our solutions for your requirements.

    • Plan Logistics

      We will plan everything from start to finish for your peace of mind

    • We collect

      Our highly skilled team will visit your location and collect

    • We Recycle/Dispose

      We ensure to recycle and dispose of all equipment to the highest standard